Your industry.
Your challenges.
Woro Global designs custom software, AI knowledge tools and connected workflows around your existing systems. Explore a starting point for your sector, the work involved and the information needed to scope it.
Illustrative offers. Scope, delivery team, feasibility and price are agreed before a project starts.01Retail & E-commerce
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One order. Two warehouses. A promise to keep.
An online order spans two locations. One item is unavailable, but the customer has already paid.
Example workflow- 01ReceiveCheck the payment and order ID
- 02ReconcileCompare stock across locations
- 03 · DECISIONDecideApply split-shipment rules
- 04CoordinateCreate fulfilment and service tasks
- 05ConfirmShare the agreed delivery plan
Hold the affected item; create a service case. A fulfilment lead reviews a transfer, substitute or refund before a customer commitment changes.
Decision owner · Fulfilment lead- Connect product, order and support systems
- Build inventory reconciliation and returns workflows
- Prepare market-specific storefronts and customer journeys
A product catalogue, order journey and examples of support requests.
02Sports & Athletics
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A tournament starts before anyone reaches the gate.
Players, staff and guests register through different channels. Access must match eligibility, payment and event role.
Example workflow- 01RegisterMatch the entrant and event
- 02VerifyCheck membership and payment
- 03 · DECISIONReviewResolve eligibility exceptions
- 04ProvisionAssign role-based event access
- 05ReconcileRecord check-in and changes
Keep access pending and route the record to the event administrator. Do not issue a pass until the missing evidence is reviewed.
Decision owner · Event administrator- Build membership and event operations portals
- Connect sponsorship records and access permissions
- Create fan communication and enquiry workflows
Event schedules, member roles, media rights and existing platforms.
03Enterprise Communications
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The policy changed. The answer needs to change too.
A regional manager asks about an expense exception. Relevant guidance sits across policy versions with different access rules.
Example workflow- 01IdentifyResolve the user and access groups
- 02RetrieveSearch only permitted current sources
- 03GroundAttach sources to the draft answer
- 04 · DECISIONEscalateRoute unsupported interpretations
- 05RecordKeep the answer and source versions
Show the conflict and route the question to the policy owner. Do not present a generated interpretation as an approved decision.
Decision owner · Policy owner- Build permission-aware internal knowledge assistants
- Connect service requests with the responsible team
- Create multilingual communication and approval workflows
Approved documents, access groups, languages and escalation rules.
04Education
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An application moves across campuses, not inboxes.
An applicant changes course after submitting documents. Admissions, fees and student records need one consistent status.
Example workflow- 01MatchLink the applicant and course
- 02ValidateCheck documents and entry rules
- 03 · DECISIONReviewRoute exceptions to admissions
- 04CoordinateConfirm offer and fee conditions
- 05EnrolUpdate the student record once
Pause the offer and route alternatives to an admissions adviser. Update the applicant only after the decision is recorded.
Decision owner · Admissions adviser- Connect admissions enquiries and follow-ups
- Build course information and learner support portals
- Organise approved knowledge for staff and students
Course information, admissions stages, user roles and data boundaries.
05Healthcare & Pharma
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A referral needs coordination before an appointment.
A non-clinical referral arrives with incomplete administration details. Scheduling staff need a clear handoff to the responsible team.
Example workflow- 01ReceiveCapture the referral reference
- 02MatchVerify identity through approved checks
- 03 · DECISIONCheckConfirm administrative requirements
- 04RouteAssign the responsible coordinator
- 05ScheduleOffer an authorised appointment slot
Restrict access and send the record to authorised staff for verification. Do not merge records or make clinical prioritisation decisions automatically.
Decision owner · Referral coordinator- Build non-clinical enquiry and scheduling workflows
- Create controlled document and knowledge portals
- Automate document routing and operational reporting
A process owner, approved content, access requirements and qualified review. Clinical decisions remain with qualified professionals.
06Media & Entertainment
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One campaign. Three markets. Different usage rights.
A launch film needs regional versions. The UK asset is cleared, but another market’s music licence expires before release.
Example workflow- 01IngestIdentify the exact asset version
- 02LocaliseCreate market-specific review tasks
- 03 · DECISIONValidateCheck rights, territory and dates
- 04ApproveCollect the responsible sign-offs
- 05ReleaseSchedule cleared versions only
Block that version from scheduling and assign a rights-clearance task. Other versions proceed only when their own checks and approvals pass.
Decision owner · Rights and production lead- Build asset search and production tracking tools
- Connect review, versioning and approval stages
- Scope transcription, localisation and publishing workflows
An asset inventory, rights information, review stages and sample deliverables.
07Brands & Agencies
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A client changes the brief after sign-off.
A regional campaign is ready to launch when the client changes the offer. Creative, legal and media teams must review the same revision.
Example workflow- 01CaptureVersion the approved brief
- 02AssessIdentify affected assets and placements
- 03RouteRequest creative and client review
- 04 · DECISIONApproveRecord sign-off on the exact revision
- 05DeliverRelease only the approved package
Invalidate approval for the changed scope and pause affected releases. Ask the client owner to approve the new version explicitly.
Decision owner · Client account lead- Build client briefing and approval portals
- Connect project records, approvals and reporting
- Customise Woro AI around an agreed client workflow
A campaign brief, channel access, brand rules and reporting definitions.
08Manufacturing & Industrial
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A quote depends on engineering, stock and margin.
A distributor requests a configured product. Specifications, component availability and current supplier costs must agree before a quote leaves.
Example workflow- 01InterpretMap the request to a specification
- 02ValidateCheck components and compatibility
- 03CostCalculate from authorised price data
- 04 · DECISIONApproveReview margin and substitutions
- 05IssueVersion the quote and validity dates
Request engineering review and commercial approval. Do not silently substitute a component or promise an unconfirmed lead time.
Decision owner · Engineering and sales leads- Connect quote preparation with authorised data sources
- Build supplier and operations portals
- Create document search and exception reporting
A system map, representative requests, data quality review and operational owner.
09Logistics & Supply Chain
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A delayed shipment affects more than one delivery.
A carrier reports a missed connection. The delay affects customer commitments, warehouse slots and downstream delivery bookings.
Example workflow- 01ReceiveDeduplicate the carrier event
- 02AssessMatch shipments and commitments
- 03PlanEvaluate permitted recovery options
- 04 · DECISIONApproveConfirm cost and service exceptions
- 05UpdateSynchronise bookings and customer status
Route the additional cost to the transport manager. Keep the affected bookings flagged until the recovery plan is approved.
Decision owner · Transport manager- Build shipment exception and escalation workflows
- Connect customer status views with source systems
- Organise carrier documents and operations reporting
Status sources, exception categories, handoff rules and sample documents.
10Energy & Utilities
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A field fault needs the right asset and work order.
A technician reports a fault at a remote site. The service team needs asset history, available skills and the required work permissions.
Example workflow- 01IdentifyMatch the site and asset
- 02ContextAttach history and fault evidence
- 03PrepareCheck parts, skills and permissions
- 04 · DECISIONAuthoriseObtain required work approvals
- 05DispatchAssign and track the work order
Hold dispatch and alert the authorised coordinator. The workflow does not operate equipment or bypass safety approvals.
Decision owner · Maintenance coordinator- Build maintenance knowledge and document portals
- Connect field requests to service workflows
- Create operational data views with defined access
An asset register, source-system access and a scoped operational use case. Safety-critical control is outside this illustrative scope.