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Need technical assistance or help with your account? Tell us what is happening and which service is affected.
Email our support team
[email protected] — For existing customers and service enquiries.
Woro AI help
Explore guidance for your product or workspace.
What can we help with?
Account access, service setup, application errors, integration issues, billing and technical assistance for services supplied by WORO. For Microsoft services supplied through WORO, include the affected product and your tenant domain.
What to include
Your name and organisation, the affected project or workspace, what happened, when it started and the business impact. Include an error message or redacted screenshot if available. Never email passwords, one-time codes, API keys or sensitive customer records.
What happens next
We review your request and contact you for the details needed to investigate. Support coverage, response times and escalation follow your service agreement. For urgent incidents, use your agreed escalation contact.
Sending your request
The email link opens your email application. Your request is sent when you send the email.