Connect your operations
Requests move from inbox to spreadsheet to approval, losing context along the way. Start by following one request across the business.
Map the handoffs
Identify where information is copied, who approves and which system owns the record.
Connect one useful flow
Scope an integration or a small portal around that process. Keep exceptions visible and actions reversible.
Measure the change
Compare re-entry, waiting time and completion before expanding the scope.