Nada. A conversation with a clear handoff.
Configure a voice agent, test its script and connect the supported calling setup.
Know when to hand over.
- Customer
- Can I book a service?
- Agent
- What needs servicing, and when?
- Handoff
- Your team confirms the appointment
Illustrative script. No call is being made.
What to bring
An approved script, escalation contact and a supported calling setup.
Before it goes live
Test the call and handoff before enabling a customer-facing agent.
Availability
Features depend on your plan, configuration and supported providers. The example above is illustrative and does not execute an action.