Hara. Decide what can run, and what needs you.
Configure supported automations and review the actions that require your approval.
A trigger. A rule. An owner.
- When
- A new enquiry arrives
- Prepare
- A reply using approved business facts
- Owner checkpoint
- Review the draft before sending
An example rule, not an enabled automation.
What to bring
A defined trigger, a permitted action and a person responsible for exceptions.
Before it goes live
Review the rule and test the failure path before turning on a supported automation.
Availability
Features depend on your plan, configuration and supported providers. The example above is illustrative and does not execute an action.